In the event you wish to make a complaint we are always available to talk directly to discuss the matter. If you wish to make the complaint more formal please email us with as much information as possible for us to investigate further. You will receive a formal response within 7 days and an immediate acknowledgment of your email. If you remain unsatisfied please contact Property Redress Scheme to request an independent review.
https://www.theprs.co.uk/
https://www.tpos.co.uk/